Downtown Ambassador Program

With 15 trained staff providing a wide array of services, Town Green District's downtown Ambassadors keep downtown New Haven clean, safe and thriving for those who wish to live, work, and play here.

beautification

Our team waters 2,500 flowers and parks daily throughout the spring and fall seasons, all a part of maintaining a beautiful downtown.

STREETSWEEPING & POWER WASHING

Donated to Town Green by The City of New Haven’s Economic Development Department, the TenantS20 mini streetsweeper allows Ambassadors to spend evenings sweeping city streets.

winter operations

Ambassadors keep winter at bay shoveling and snowblowing ADA ramps, curb cuts, and walkways in addition to spreading pet-safe de-icing agent.

safety & hospitality

Through a partnership with District 1 Police, Safety Ambassadors consistently patrol to enhance the quality of life Downtown.

placemaking

The Ambassador team maintains 7 inviting seating areas, featuring 70 tables, over 220 chairs, and 16 umbrellas across the District.

DIRECTIONS

Our Ambassadors provide friendly faces to residents and visitors of Downtown New Haven, offering specific directions and tourism suggestions.

walkway & Trash maintenance

Part of daily public maintenance operations, walkways are kept clean by mobile staff deployed throughout the District from 6AM - 11PM

ISSUE REPORTING

Always on the lookout, our team reports streetscape damage and issues from downed tree branches to cracked sidewalks and unlit street lights.

Always on the lookout, our team reports streetscape damage and issues from downed tree branches to cracked sidewalks and unlit street lights.